Traveling by air can be challenging for passengers with mobility impairments or temporary injuries, but Air Serbia Wheelchair Assistance is designed to make the journey seamless, comfortable, and dignified. Whether you are a wheelchair user or require some extra help navigating the airport, Air Serbia offers dedicated support to meet your individual needs throughout your entire travel experience.
Wheelchair Assistance is a specialized service provided to passengers who need mobility aid during their journey. This service includes the provision of wheelchairs, assistance through check-in, security checks, transfers between gates, and help with boarding and disembarking the aircraft. The primary goal is to ensure that all passengers, regardless of mobility challenges, can travel safely and comfortably.
To access Air Serbia Wheelchair Assistance, passengers should request the service when booking their tickets or notify the airline at least 48 hours prior to departure. Early notification allows Air Serbia to make the necessary arrangements, allocate resources, and ensure that trained staff are available to assist you throughout your journey. You can request the service directly through Air Serbia’s website, customer service hotline, or your travel agent. Providing detailed information about your mobility needs helps the airline tailor assistance to your specific requirements.
When you arrive at the airport, Air Serbia staff trained in disability assistance will be waiting to help. You will be provided with a wheelchair if needed and escorted through the airport facilities, including check-in counters, security screening, lounges, and boarding gates. The staff will also assist with luggage handling and ensure you have priority boarding, allowing you to settle into your seat without the stress of waiting in long lines. This personalized support continues at your destination airport, where staff will assist you during disembarkation and help you reach baggage claim or connecting flights. Whether you are traveling for business, leisure, or medical reasons, Wheelchair Assistance is designed to provide a smooth transition through every phase of your travel.
Air Serbia Wheelchair Assistance is available to all passengers with reduced mobility, including those with permanent disabilities, temporary injuries, or medical conditions affecting mobility. The service is provided free of charge for eligible passengers and applies to all Air Serbia-operated flights, both domestic and international. The airline is committed to complying with international accessibility standards and continuously improving its services to make air travel accessible for everyone. This includes cooperation with airports to ensure wheelchair accessibility and staff training programs focused on disability awareness and customer care.
Air Serbia’s wheelchair assistance service reflects the airline’s commitment to inclusivity and customer care. The airline understands that mobility challenges can add complexity to travel, and it strives to reduce these barriers through professional, compassionate, and personalized service. Passengers who use Wheelchair Assistance often praise the reliability and friendliness of the staff, the ease of booking, and the smooth coordination between airport teams and flight crews. This service enables travelers with reduced mobility to enjoy air travel with confidence and dignity.
Wheelchair Assistance is a comprehensive and essential service for passengers requiring mobility support. By providing wheelchair provision, personalized escorting, and priority boarding, the airline ensures that all travelers experience a safe, comfortable, and stress-free journey. Advance booking and clear communication with Air Serbia help maximize the benefits of this service. If you or someone you know needs mobility assistance when flying, Wheelchair Assistance is a dependable option that prioritizes your comfort and accessibility every step of the way.