Traveling by air should be an accessible and enjoyable experience for everyone, regardless of physical ability, medical needs, or other special requirements. Understanding this, Air Baltic Special Assistance is a dedicated service aimed at supporting passengers who need additional care throughout their journey. Whether you have mobility challenges, sensory sensitivities, or other special needs, Air Baltic is committed to making your travel experience smooth, safe, and comfortable.
What is Air Baltic Special Assistance?
Air Baltic Special Assistance is a comprehensive program designed to help travelers who require extra support at various stages of their trip—from the airport arrival to boarding, the flight itself, and arrival at the destination. This assistance can include wheelchair support, help through security checkpoints, priority boarding, and specialized in-flight care. The airline’s staff are trained to offer empathetic, discreet, and efficient assistance, ensuring that passengers feel respected and cared for.
Services Offered Under Air Baltic Special Assistance
The service is highly customizable based on the unique needs of each passenger. Common accommodations include:
- Wheelchair and Mobility Support: Passengers who have difficulty walking or standing for long periods can request wheelchair assistance. Trained staff help navigate through the airport, ensuring safe and comfortable transfers.
- Priority Check-in and Boarding: Avoid long lines and crowded gates by using priority services designed to minimize stress and waiting times.
- In-Flight Assistance: Flight attendants provide help with seating arrangements, luggage stowing, and offer attentive support throughout the flight. Special meal requests and medical oxygen needs are also accommodated when notified in advance.
- Sensory and Emotional Support: For travelers sensitive to noise, light, or crowds, Air Baltic offers options like quieter seating areas, reduced cabin announcements, and dimmed lighting to create a calm atmosphere.
- Assistance for Medical Devices and Service Animals: Passengers traveling with medical equipment or service animals receive special handling to ensure compliance with safety regulations and comfort during the journey.
Who Can Benefit from Air Baltic Special Assistance?
This program is available to a wide range of travelers, including:
- People with mobility impairments or disabilities
- Elderly passengers who require extra help
- Individuals with sensory processing disorders or neurodivergent conditions such as autism or ADHD
- Passengers with medical conditions requiring oxygen or special care
- Families traveling with young children or those needing extra support
No matter your specific needs, Air Baltic encourages you to inform them about your requirements so they can prepare and provide the best possible support.
How to Request Air Baltic Special Assistance